How we work

Project stages

1. 1

   Discovery

   A conversation about what you need, the people involved and the constraints.

   We ask about the problem, current tools, timing and budget range. If something isn't a good fit for us, we say so early.

   You receive: A short written summary of what we heard

2. 2

   Scope and proposal

   A written proposal with deliverables, exclusions, price and timeline.

   Assumptions are listed so nothing is implied. Larger projects may start with a paid discovery phase to make the estimate reliable.

   You receive: Proposal and, on acceptance, an agreement and Statement of Work

3. 3

   Design and planning

   Structure, interface designs or technical design, depending on the project.

   You review the plan before significant development starts, so changes are cheap.

   You receive: Approved designs or technical plan

4. 4

   Development and implementation

   Building in increments, with a preview or demo you can try.

   Progress is visible throughout. Changes to scope are handled through a short written change request.

   You receive: Regular demos and a shared progress view

5. 5

   Testing and handover

   Testing against the agreed acceptance criteria, then launch and handover.

   We test on real devices and data where possible, fix issues found and hand over code, credentials and documentation.

   You receive: Working system, documentation and a handover session

6. 6

   Ongoing support, where agreed

   Optional updates, monitoring and improvements on a defined monthly scope.

   Support is never assumed. If you prefer to manage things yourself or with another provider, the handover makes that possible.

   You receive: A support plan with clear scope and response times